Returns & Exchanges

At Robin's Jean, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange unworn items with original tags attached within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all original designer tags and security seals remain intact.

3

Attach Shipping Label

Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; once received, please allow 5-7 business days for your refund to process.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing